Last updated
March 28, 2023
This privacy notice for
Ahadi Cooperation
( ' Company ',
'we', 'us', or
'our' ), describes how and why we might collect, store, use, and/or
share ( 'process' )
your information when you use our services ( 'Services' ),
such as when you:
-
Download and use
our mobile application ( Konnect Food+) , or any other application of ours that links to this privacy notice
-
Engage with us in other related ways, including any
sales, marketing, or events
Questions or concerns? Reading this
privacy notice will help you understand your privacy rights
and choices. If you do not agree with our policies and
practices, please do not use our Services. If you still have
any questions or concerns, please contact us at
konnectdevops@gmail.com .
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice,
but you can find out more details about any of these
topics by clicking the link following each key point or by
using our table of contents below to find the section you are looking for.
What personal information do we process?
When you visit, use, or navigate our Services, we may process
personal information depending on how you interact with
Ahadi Cooperation and the
Services, the choices you make, and the products and features
you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information?
We do not process sensitive
personal information.
Do we receive any information from third parties?
We do not receive any
information from third parties.
How do we process your information? We
process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your
information for other purposes with your consent. We process
your information only when we have a valid legal reason to do
so. Learn more about how we process your information.
In what situations and with which
parties do we share
personal information?
We may share information in specific situations and with
specific third parties.
Learn more about when and with whom we share your personal information.
How do we keep your information safe? We
have organisational
and technical processes and procedures in place to protect
your personal information. However, no electronic transmission
over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other
unauthorised
third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information.
Learn more about how we keep your information safe.
What are your rights? Depending on where you
are located geographically, the applicable privacy law may
mean you have certain rights regarding your personal
information. Learn more about your privacy rights.
How do you exercise your rights? The easiest
way to exercise your rights is by
submitting a data subject access request , or by contacting us. We
will consider and act upon any request in accordance with
applicable data protection laws.
Want to learn more about what
Ahadi Cooperation does with any
information we collect? Review the privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide
to us.
We collect personal information that you voluntarily
provide to us when you
register on the Services, express an interest in obtaining information about us or
our products and Services, when you participate in
activities on the Services, or otherwise when you contact
us.
Personal Information Provided by You. The
personal information that we collect depends on the context
of your interactions with us and the Services, the choices
you make, and the products and features you use. The
personal information we collect may include the
following:
-
names
-
phone numbers
-
email addresses
Sensitive Information.
We do not process sensitive
information.
Payment Data. We may collect data
necessary to process your payment if you make purchases,
such as your payment instrument number, and the security
code associated with your payment instrument. All payment
data is stored by
Safaricom-Daraja . You may find their privacy notice link(s)
here:
google playstore privacy policy for an eccomerce
site .
Application Data. If you use our
application(s), we also may collect the following information
if you choose to provide us with access or permission:
Ahadi
Cooperation
6th Floor, Senteu
Plaza, Hurlingham,
Nairobi, , Kenya
Nairobi
00100
Kenya
Based on the
applicable laws of
your country, you may
have the right to
request access to the
personal information
we collect from you,
change that
information, or delete
it.
To request to review,
update, or delete your
personal information,
please
fill out and submit
a data subject
access
request .
-
Mobile Device Access. We may request access or
permission to certain features from your mobile device,
including your mobile device's
camera ,storage ,microphone ,sms messages ,and other features. If you wish to change our access or permissions, you may do so in your device's settings.
-
Push Notifications. We may request to send you
push notifications regarding your account or certain
features of the application(s). If you wish to opt out
from receiving these types of communications, you may
turn them off in your device's settings.
This information is primarily needed to maintain the
security and operation of our application(s), for
troubleshooting, and for our internal analytics and
reporting purposes.
All personal information that you provide to us must be
true, complete, and accurate, and you must notify us of
any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide,
improve, and administer our Services,
communicate with you, for security and fraud
prevention, and to comply with law. We may
also process your information for other
purposes with your consent.
We process your personal information for a variety of
reasons, depending on how you interact with our
Services, including:
-
To facilitate account creation and authentication
and otherwise manage user accounts. We may process your information so you can create and
log in to your account, as well as keep your account
in working order.
-
To deliver and facilitate delivery of services to
the user. We may process your information to provide you with
the requested service.
-
To respond to user inquiries/offer support to
users. We may process your information to respond to your
inquiries and solve any potential issues you might
have with the requested service.
-
To send administrative information to
you. We may process your information to send you
details about our products and services, changes
to our terms and policies, and other similar
information.
-
To
fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
-
To enable user-to-user
communications. We may process your information if you
choose to use any of our offerings that
allow for communication with another
user.
-
To send you marketing and promotional
communications. We may process the personal information you
send to us for our marketing purposes, if this
is in accordance with your marketing
preferences. You can opt out of our marketing
emails at any time. For more information, see
' WHAT ARE YOUR PRIVACY RIGHTS? ' below).
-
To deliver targeted advertising to
you. We may process your information to develop
and display
personalised content and advertising tailored to your interests, location, and more.
-
To administer prize draws and
competitions.
We may process your information to
administer prize draws and
competitions.
-
To evaluate and improve our
Services, products, marketing, and
your experience.
We may process your information when
we believe it is necessary to identify
usage trends, determine the
effectiveness of our promotional
campaigns, and to evaluate and improve
our Services, products, marketing, and
your experience.
-
To identify usage trends.
We may process information about how
you use our Services to better
understand how they are being used so
we can improve them.
-
To determine the effectiveness of
our marketing and promotional
campaigns.
We may process your information to
better understand how to provide
marketing and promotional campaigns
that are most relevant to you.
In Short: We may share
information in specific
situations described in this
section and/or with the
following
third parties.
We
may need to share your personal
information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
-
Other Users.
When you share personal
information
(for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
4. HOW LONG
DO WE KEEP
YOUR
INFORMATION?
In
Short: We keep your
information for as
long as necessary to
fulfil
the purposes
outlined in this
privacy notice
unless otherwise
required by law.
We will only keep
your personal
information for as
long as it is
necessary for the
purposes set out in
this privacy notice,
unless a longer
retention period is
required or permitted
by law (such as tax,
accounting, or other
legal
requirements).
No purpose in this
notice will require us
keeping your personal
information for longer
than
the period of time in
which users have an
account with us .
When we have no
ongoing legitimate
business need to
process your personal
information, we will
either delete or
anonymise
such information, or,
if this is not
possible (for example,
because your personal
information has been
stored in backup
archives), then we
will securely store
your personal
information and
isolate it from any
further processing
until deletion is
possible.
5. HOW DO WE
KEEP YOUR
INFORMATION
SAFE?
In
Short: We aim to protect
your personal
information through
a system of
organisational
and technical
security
measures.
We have implemented
appropriate and
reasonable technical
and
organisational
security measures
designed to protect
the security of any
personal information
we process. However,
despite our safeguards
and efforts to secure
your information, no
electronic
transmission over the
Internet or
information storage
technology can be
guaranteed to be 100%
secure, so we cannot
promise or guarantee
that hackers,
cybercriminals, or
other
unauthorised
third parties will not
be able to defeat our
security and
improperly collect,
access, steal, or
modify your
information. Although
we will do our best to
protect your personal
information,
transmission of
personal information
to and from our
Services is at your
own risk. You should
only access the
Services within a
secure
environment.
6. WHAT ARE
YOUR PRIVACY
RIGHTS?
In Short: You may review,
change, or terminate
your account at any
time.
If you are located in
the EEA or UK and you
believe we are
unlawfully processing
your personal
information, you also
have the right to
complain to your
Member
State
data
protection
authority
or UK data
protection
authority.
If you are located in
Switzerland, you may
contact the
Federal
Data
Protection
and
Information
Commissioner.
Withdrawing your
consent:
If we are relying on
your consent to
process your personal
information,
which may be express
and/or implied consent
depending on the
applicable law,
you have the right to
withdraw your consent
at any time. You can
withdraw your consent
at any time by
contacting us by using
the contact details
provided in the
section
' HOW CAN YOU CONTACT
US ABOUT THIS
NOTICE? '
below .
However, please note
that this will not
affect the lawfulness of
the processing before
its withdrawal nor,
when applicable law
allows,
will it affect the
processing of your
personal information
conducted in reliance on
lawful processing
grounds other than
consent.
Opting out of
marketing and
promotional
communications: You can unsubscribe
from our marketing and
promotional
communications at any
time by
clicking on the
unsubscribe link in the
emails that we send,
or by contacting us
using the details
provided in the section
' HOW CAN YOU CONTACT
US ABOUT THIS
NOTICE? '
below. You will then be
removed from the
marketing lists.
However, we may still
communicate with you —
for example, to send you
service-related messages
that are necessary for
the administration and
use of your account, to
respond to service
requests, or for other
non-marketing
purposes.
Account
Information
If you would at any
time like to review or
change the information
in your account or
terminate your account,
you can:
-
Log in to your account settings and update your user account.
Upon your request to
terminate your account,
we will deactivate or
delete your account and
information from our
active databases.
However, we may retain
some information in our
files to prevent fraud,
troubleshoot problems,
assist with any
investigations, enforce
our legal terms and/or
comply with applicable
legal
requirements.
If you have questions
or comments about your
privacy rights, you may
email us at
konnectdevops@gmail.com .
7. CONTROLS
FOR
DO-NOT-TRACK
FEATURES
Most web browsers and
some mobile operating
systems and mobile
applications include a
Do-Not-Track ( 'DNT' ) feature or setting
you can activate to
signal your privacy
preference not to have
data about your online
browsing activities
monitored and
collected. At this
stage no uniform
technology standard
for
recognising
and implementing DNT
signals has been
finalised . As such, we do not
currently respond to
DNT browser signals or
any other mechanism
that automatically
communicates your
choice not to be
tracked online. If a
standard for online
tracking is adopted
that we must follow in
the future, we will
inform you about that
practice in a revised
version of this
privacy notice.
8. DO
CALIFORNIA
RESIDENTS HAVE
SPECIFIC
PRIVACY
RIGHTS?
In
Short: Yes, if you are a
resident of
California, you are
granted specific
rights regarding
access to your
personal
information.
California Civil Code
Section 1798.83, also
known as the
'Shine The Light'
law, permits our users
who are California
residents to request
and obtain from us,
once a year and free
of charge, information
about categories of
personal information
(if any) we disclosed
to third parties for
direct marketing
purposes and the names
and addresses of all
third parties with
which we shared
personal information
in the immediately
preceding calendar
year. If you are a
California resident
and would like to make
such a request, please
submit your request in
writing to us using
the contact
information provided
below.
If you are under 18
years of age, reside
in California, and
have a registered
account with Services,
you have the right to
request removal of
unwanted data that you
publicly post on the
Services. To request
removal of such data,
please contact us
using the contact
information provided
below and include the
email address
associated with your
account and a
statement that you
reside in California.
We will make sure the
data is not publicly
displayed on the
Services, but please
be aware that the data
may not be completely
or comprehensively
removed from all our
systems (e.g.
backups, etc.).
9. DO WE MAKE
UPDATES TO
THIS
NOTICE?
In
Short: Yes, we will update
this notice as
necessary to stay
compliant with
relevant laws.
We may update this
privacy notice from
time to time. The
updated version will
be indicated by an
updated
'Revised'
date and the updated
version will be
effective as soon as
it is accessible. If
we make material
changes to this
privacy notice, we may
notify you either by
prominently posting a
notice of such changes
or by directly sending
you a notification. We
encourage you to
review this privacy
notice frequently to
be informed of how we
are protecting your
information.
10. HOW CAN
YOU CONTACT US
ABOUT THIS
NOTICE?
If you have questions
or comments about this
notice, you may
email us at
konnectdevops@gmail.com or by
post to:
11. HOW CAN
YOU REVIEW,
UPDATE, OR
DELETE THE
DATA WE
COLLECT FROM
YOU?